We want you to feel confident every time you shop with Master Maker Crafts. If something isn’t quite what you expected, we’re here to help. Unused and unopened items may be returned within 30 days of purchase.
Getting started is simple—use our online returns system to let us know what you’d like to send back, and we’ll guide you through the steps. Our goal is to keep the process smooth and stress-free so you can get back to creating.
Whether you changed your mind, received the wrong item, or simply want to explore a different option, we’ve got you covered. Your peace of mind matters to us, and we’re committed to making your return experience clear and straightforward.
Looking for shipping details instead? Visit our Shipping & Order Processing page for flat rate shipping, free shipping thresholds, and processing times.
Got a question? We are here to answer
Master Maker Crafts® is a woman-owned wholesale craft supply business based in Brecksville, Ohio, serving small businesses, makers, and hobbyists nationwide. Built by makers for makers, we believe deeply in crafting as a meaningful source of income for creators. We’re committed to fast order processing, consistent quality supplies, fair pricing, and outstanding customer service—offering only products we trust and use ourselves.
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Master Maker Crafts orders are shipped by DIY Craft Warehouse. Charges on your credit card will appear as DIY Craft Warehouse.
55 Andrews Circle
Brecksville, OH 44141
1-440-630-9199
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