We want you to feel confident every time you shop with us and that is why we have hassle-free returns. If something isn’t quite what you expected, we’re here to help. Unused and unopened items can be sent back within 30 days, giving you plenty of time to take a look at your purchase and decide if it’s right for your project.
Getting started is simple—just use our easy online system to let us know what you’d like to send back, and we’ll guide you through the steps. Our goal is to make the entire process smooth, convenient, and stress-free so you can get back to creating the things you love.
If you ever have questions along the way, our customer care team is always happy to assist. Shop with confidence knowing we’re here to support you.
Whether you've changed your mind, received the wrong item, or simply want to explore a different option, we've got you covered. Our commitment to your satisfaction extends beyond the moment you make a purchase, ensuring that your online shopping experience with us is as stress-free as possible. Your peace of mind matters to us, so shop confidently and enjoy the convenience of our easy returns process for unopened and unused products. To help make your returns as easy as possible and at your convenience, use our online returns system.
To begin the process, CLICK HERE.
Did you receive a damaged product? No worries at all! Just drop us a line right here, and we'll sort it out together. We do require that you contact us within 7 days of receiving your order and provide a photo or video to help us understand what went wrong—just to keep things honest! This will include photos of the outer box with shipping label and all damaged product. Remember to let us know before you start using the product. For instance, if your tumbler arrived with a boo-boo, be sure to tell us before you turn it into a personalized masterpiece. We cannot help you with products that are reported as damaged after you have used them. We're here to help and make things right! Contact Us Here
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