About Master Maker Crafts
Our story is rooted in decades of experience and a shared passion for helping makers turn the crafts they love into thriving businesses. Co-founder Debbie May brings more than 30 years of leadership and innovation in the handmade soap and candle industry, having built Wholesale Supplies Plus and Crafter’s Choice into nationally recognized e-commerce brands. Throughout her career, Debbie has helped thousands of home-based makers turn their creativity and passion into profitable small businesses—many of which help support their families.
That experience is carried forward by her youngest daughter and co-founder, Katie May. With a background in education and her own journey as a small-business maker, Katie brings a fresh perspective shaped by today’s realities—rising supply costs, fewer reliable buying options outside of Amazon, and the challenge of finding professional-grade products that go beyond hobby-level quality. She has a natural ability to spot emerging trends and source professional-grade products that help makers confidently create custom products their customers are excited to buy.
Today, Debbie May has retired. Master Maker Crafts is led by Katie May, supported by a dedicated team that believes deeply in helping makers build small businesses. Together, they carry forward a legacy built on quality, fair pricing, service, and innovation—treating customers the way they would want to be treated and offering only products they proudly use in their own projects.
In late 2025, we changed our name from DIY Craft Warehouse to Master Maker Crafts to better reflect our mission—supporting makers who turn their creativity into real businesses. The name highlights our maker-first approach and our commitment to quality, expertise, and service.
Master Maker Crafts is operated by DIY Craft Warehouse. All orders ship from our Ohio-based warehouse, and your credit card statement will reflect DIY Craft Warehouse.
Our Commitment
At Master Maker Crafts, we know every project matters. That’s why we are passionate about quality, accuracy, and fast fulfillment.
- Fast Shipping: Orders placed by 2 pm EST typically ship same business day.
- Transparency: Real-time inventory means we only sell what is in-stock.
- Fair Pricing: Our lean operations let us pass savings directly to you.
- Great Service: In-house customer service team are makers that understand your needs.
Our Team & Culture
Built on honesty, respect, and fairness, we hire locally in Northeastern Ohio and keep operations lean so we can deliver better service and lower costs. Our staff works both in-office and warehouse fulfillment, ensuring every order is packed with care.
- Customer Support: Mon–Thu, 9 am–4 pm EST (closed holidays and summer Fridays).
- Showroom Hours: Mon–Thu, 10 am–3 pm EST (by appointment).
Whether you’re just starting your crafting journey or running a thriving handmade business, we’re here to help you create with value and success.
Founder Interview - Katie May
Today, we're thrilled to have with us co-founder, Katie May, sharing with us her journey. Let's dive in!
Q: Can you share with us your journey into starting a craft supply company? What inspired you to enter this industry?
A: Absolutely! My time at University of Mount Union, playing college volleyball, was fantastic. I pursued a degree in early childhood education and reading intervention, which I adored, but I soon realized my heart was truly in being creative and adult learning. Crafting during college wasn't just a hobby; it helped pay for books. And with my mom's success at Wholesale Supplies Plus (a soap and candle supply company), stepping into the craft supply realm felt like a natural transition. We decided to focus on materials for uv dtf, heat transfer vinyl, beads, and other trendy products. The best part of my job? It's definitely interacting with our customers, knowing that we're helping them make a profit or save money, especially during tough economic times.
Q: How do you decide which products to include in your inventory, and what's your process for sourcing materials?
A: We are quite selective in our process. We partner with trusted suppliers who have a reputation for quality and have their finger on the pulse of mainstream retail movements. I personally test the products, and honestly, about 40% don't make the cut. If a trend doesn't seem lasting or if I wouldn't use it myself, it's a no-go. Then there's pricing – we aim for affordability, which leads to rejecting 15% of items if the cost doesn't align with our goals. Once we find the perfect match in product and price, we welcome it to our collection.
Q: In what ways do you engage with your customer base to understand their needs and preferences?
A: Our customers are our compass. We actively engage with them through chat and face-to-face interactions. We've found that our best-sellers often come from their suggestions. They're at the heart of our business, and their feedback is invaluable.
Q: What advice would you give to someone looking to start their own business in the craft or retail industry?
A: Passion is key. Embrace what you love, and don't rush the process of perfecting your craft. It can be frustrating but so worth it in the long run. There's nothing quite like the joy of giving or selling a handmade item. The fulfillment you get when someone appreciates your creation is unmatched.
Q: What are your future plans for the company? Are there any exciting developments or expansions on the horizon?
A: The office is full of excitement! A lot of effort is going into content creation and enhancing our website experience. We have such a wide variety of products, we want to show our customers all of the cool things they can make, especially on a budget. We have some new product lines queued up for the coming year. Stay tuned!
Q: What is your favorite type of craft to make?
A: My go-to has to be anything involving heat transfer vinyl and sublimation. Whether it's designing t-shirts, customizing cell phone cases, personalizing tumblers, or crafting coasters, it's in my wheelhouse. I could stay up all night making those products. I love it that much.
Q: Outside of work, what do you like to do?
A: I'm a huge fan of all Cleveland, Ohio sports - whether it's football, basketball, or baseball, I'm either watching the game or there in person. During the fall, I coach high school volleyball at my old school, which is a lot of fun. In the winter, I coach a club volleyball team, helping high-level high school athletes develop skills they need to potentially play in college. My parents always emphasized the importance of giving back to the community, a lesson I've taken to heart as an adult. I volunteer in support of autism, a cause close to me because my sister has severe autism.
Thank you for giving us a peek into your world of craft supplies. Your passion is inspiring, and we can't wait to see what creative ventures you pursue next!
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